GPAY, the digital wallet platform of Grameenphone, has registered more than 9 million bill pays in the year 2018. The convenient and accessible solution is continuing to assist rural households with convenience and easy access to bill payment services.

Commenting on the service that has been operation since 2009, after GP had received the necessary permissions from Bangladesh Bank and Bangladesh Telecom Regulatory Commission, Yasir Azman, Deputy CEO and CMO of Grameenphone stated that GPAY provided ‘convenient, future proof, digitized solution to pay different utility bills, buy train tickets and carry out wallet refills from bank accounts or GP outlets.’

Aligning with 28 nationwide utility concerns, GPAY has been instrumental in the government’s utility company bill collection process. In that context, GPAY has transacted approximately BDT 1050 crore in 2018 in a safe and secure manner, serving close to one crore households.

Pointing out that the bill payment service saves valuable time, cost and generates significant social value for users. Azman suggested that it also benefited utility service providers with easy bill collection and reduced revenue leakage/system loss. ‘GPAY has been adapted to citizen’s digital payment needs, and is aligned with the digital inclusion mandate of the Bangladesh Government. With further expansion of the service and greater inclusion we believe that the lives of people will be made easier,’ the GP DCEO added.

To avail GPAY services, customers can refill their GPAY Wallets from any nearby MobiCash retail outlet or from selected GPAY partner bank accounts: all VISA, Mastercard debit and credit cards, DBBL Rocket Mobile Banking Account, AB Bancore banking account, and Islami Bank mCash account or internet banking. GPAY subscribers also have the advantage of refilling their wallets from any Grameenphone Center.

GPAY has played a key role in reducing the major predicaments customers face to recharge their meters after the launch of prepaid meters. Citizens in all parts of Bangladesh can easily avail the service using a GPAY wallet and recharge through GP’s bill pay agent points. ‘GPAY is a 24/7 solution and opens up wide opportunities for the government’s prepaid ambitions.’ Azman concluded.