Steps taken to improve police’s service quality: IGP
Dhaka: Inspector General of Police (IGP) Dr Javed Patwary on Sunday said several effective steps have been taken to improve the quality of service in the police stations, aiming to build a people friendly police system in the country.
‘There has always been a change in the society. People’s expectations and demands are also increasing. In order to provide the best services to the people, changes are being made to policing. We are committed to building a people-friendly police system,’ the IGP said while addressing at the inauguration of a 5-day training workshop.
The workshop on ‘Innovation in Public Service’ at the International Conference Center of Police Staff College Bangladesh (PSC) was held at Mirpur in the capital.
PSC Rector (Additional IGP) Dr M Sadiqur Rahman presided over the programme, while Director General of Governance Innovation Unit of the Prime Minister’s Office Mohammad Abdul Halim and Additional IGP Mohsin Hossain were present as special guests in the programme.
The IGP said that innovation training has been organized aiming to provide easy and quickest access to public services.
He hoped that the trainee police officers will be able to provide the best services to the people at the earliest time by utilizing the knowledge that would be gathered from the training workshop.
The police chief said, ‘We have been working continuously to implement the ‘Digital Bangladesh’ of the government by reaching the doorstep of the police services through information technology. In the meantime, it has been easier to provide police service to the people through the introduction of technical services like online police clearance, e-trafficking prosecution, BD police helpline etc, he added.
Referring to the introduction of National Emergency Services ‘999’ program, the IGP said that as a result of this service, people are getting faster police assistance, fire service and ambulance services. ‘The ‘999’ programme has already become very popular with the people,’ he added.
Some 35 Additional Superintendent of Police (SPs) and ASPs in different units of Bangladesh Police have been participating in the workshop.
Lead Facilitator of the A2I project of the Prime Minister’s Office Md Sanaul Huq, other officials and faculty members of the PSC were present. The A2I project has been providing assistance in the training workshop.